Do you find yourself placing an order every month, two months, three months? How would you like to have that order automatically shipped to you, and save money every time?! If you are ready to start saving time and money, the Auto Delivery Program may be exactly what you are looking for! It’s as easy as adding the product to your cart, placing the 1st order, choosing your frequency, and signing up! After that, everything is taken care of! If you have any questions, don’t hesitate to contact us at 800-277-2103 or via email at [email protected]
What is the Auto-Delivery Program?
The Auto Delivery Program is a program to save you both time and money! If you decide to enroll in Automatic Delivery, we will regularly ship your favorite products to you, which means that you can take ordering your favorite product off your to-do list – permanently! We will charge your card the same day that we ship your favorite product out. You literally have to do nothing except receive the package; the rest is taken care of!
How do I start the Auto-Delivery?
Signing up for Auto Delivery is a very easy process. After placing an order, simply click on SIGN UP when the prompt comes up. After clicking “Place order” an Auto-Delivery option page will appear and at this time you can choose the frequency and click to SIGN UP.
How do I make changed to my Auto-Delivery Account?
You can make any types of changes you’d like to your Auto Delivery account by emailing us at [email protected] or calling us at (800) 277-2103. Say you don’t like the product you chose, you can either contact us to change the product or cancel your auto delivery, it’s simple! Say you are using the product quicker than you thought because you love the product so much, you can contact us to change how often you receive a new order. It is just as easy to slow down delivery. The program is very flexible for you!
Is there any obligation to continue the Auto-Delivery Program?
There is absolutely no obligation to continue the Auto Delivery Program! You can contact us to cancel your account with no questions asked!
What are the benefits of using Auto-Delivery?
Where do we begin?! You will receive 2 great free gifts when you receive your first auto delivery cycle. Those free gifts are a Blender Bottle and a Premium Fitness Towel. So, for example, if you select 30 day shipments, in 30 days from your original order you will receive your product along with these amazing gifts! In addition to the free gifts on your first cycle, you will also receive the following exclusive perks on EVERY ORDER!
- $1.99 shipping on every auto delivery order
- 5% discount on every auto delivery order
- Sales prices will automatically be applied
This means that the order will automatically be placed for you, shipped to you, and you won’t even have to go online! We will charge your discounted amount to your card and ship the product to you so that it arrives just in time!
Can I delay my Auto-Delivery shipment?
Yes, anytime you need to delay your shipment, or skip a month all you need to do is contact us! Just remember, this program is very flexible.
What are my options for shipping frequency?
We offer 30 days, 60 days, 90 days, and 15 days upon special request. Most bottles are a one month supply when taking the recommended amounts to help give an idea of how often you will need your orders sent.
How do I return an Auto-Delivery item?
Returning your Auto Delivery item is just as easy as returning any other item from our website. Automatic Delivery orders are covered under our 30 day return policy. All that you will need to do is go to our return policy link: https://ephedra-outlet./return-policy and click on the Easy Return/Exchange Request Form, print it out, and fill it out. Send that form back with your product and we will process your return the same day that we receive it. We offer full store credit for any opened bottles and a refund for any unopened bottles.
What happens if my card on file declined or expires?
If your card on file gets declined or expires, we will send you an email informing you on the same day that your order is supposed to go out. This will give you the opportunity to update your payment method, stay same schedule, and get your product still! We will NOT immediately remove you from the program; instead we will reach out to you. Only after your card is declined on 2 consecutive cycles, will you be removed from the program.
How will I know when my order will ship?
You will receive an email containing a tracking number once your order has shipped.
Is Auto-Delivery available for International customers?
We currently only offer Auto Delivery for residents of the United States.
Can I pay by check or money order for my Auto-Delivery order?
No, we only accept credit card payments for Auto Delivery orders. We cannot accept a payment of a Personal Check, Cashier’s Check or Money Order at this time.
Will sales tax be applied?
Sales tax will only be applied to orders for Texas residents.
What are the terms of Auto-Delivery?
All shipments at your selected frequency will qualify for $1.99 shipping and a 5% product discount. An additional sales tax charge will be applied for Texas residents only. All auto delivery products are covered under our 30 day return policy. By placing your first auto delivery order, you authorize Ephedra Outlet to charge your account prior to each shipment until you cancel.